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Website Data Usage Policy

Understanding how MentisNeural uses tracking technologies to enhance your learning experience

Last updated: March 2025

What Are Tracking Technologies?

Tracking technologies are small data files that help websites remember your preferences and understand how you interact with our educational platform. When you visit mentisneural.com, these tools work quietly in the background to make your financial learning journey smoother and more personalized.

Think of them as helpful assistants that remember whether you prefer dark mode, which seasonal budgeting modules you've completed, or what time zone you're in. They don't know who you are personally, but they help us create a better experience for everyone learning about financial planning.

Essential Functions

These keep the website working properly - like remembering you're logged in, saving your progress through budget planning exercises, and maintaining your preferred language settings.

Learning Analytics

We track which financial concepts are most challenging for students, how long people spend on seasonal adjustment tutorials, and which learning paths are most effective.

User Experience

These help us understand navigation patterns, identify confusing sections of our platform, and improve the overall learning experience based on real user behavior.

Performance Monitoring

We monitor how quickly pages load, which features cause problems, and how the platform performs across different devices and internet connections in Vietnam.

How We Use This Information

Your interaction data helps us understand what works and what doesn't. For instance, if we notice many students struggling with a particular budgeting exercise, we can redesign it or add more explanatory content.

Practical examples of how we use tracking data:

  • Identifying seasonal topics that need more detailed explanations
  • Optimizing page loading speeds for users with slower internet connections
  • Personalizing content recommendations based on your learning progress
  • Detecting and fixing technical issues before they affect other students
  • Understanding which financial planning tools are most valuable to Vietnamese users
  • Improving mobile experience for students accessing content on phones

Data Retention and Your Rights

We keep most tracking data for 24 months, which gives us enough information to spot trends and make improvements. Essential function data stays until you clear your browser or change your settings.

You have complete control over this information. You can request to see what data we've collected about your learning patterns, ask us to delete specific information, or opt out of non-essential tracking entirely.

Managing Your Tracking Preferences

Every modern browser gives you control over tracking technologies. Here's how to adjust your settings:

Chrome

Settings → Privacy and Security → Cookies and other site data → Choose your preferred level of restriction

Firefox

Options → Privacy & Security → Enhanced Tracking Protection → Select Custom for detailed control

Safari

Preferences → Privacy → Website tracking → Prevent cross-site tracking and choose your settings

Edge

Settings → Cookies and site permissions → Cookies and site data → Manage and delete cookies

Third-Party Services

We work with educational technology partners who help deliver our financial learning content. Some of these services may use their own tracking methods to provide features like video playback analytics or interactive quiz functionality.

When you interact with embedded content or use third-party learning tools, those services may collect their own usage data according to their privacy policies. We carefully select partners who share our commitment to protecting student privacy.

Changes to This Policy

We update this policy when we add new features or change how we use tracking technologies. When significant changes happen, we'll notify active students through email or platform announcements.

Minor updates, like clarifying existing practices or fixing typos, happen without special notification. We recommend checking this page occasionally, especially before starting new learning programs.

Questions About Our Data Practices?

We're happy to explain how any part of our tracking system works. Reach out to our team at help@mentisneural.com or call us at +84386435995.

MentisNeural Education Services
1 Thôn 1, Phường 1, Bảo Lộc, Lâm Đồng, Vietnam

Get In Touch

Address: 1 Thôn 1, Phường 1, Bảo Lộc, Lâm Đồng, Vietnam
Phone: +84 386 435 995
Email: help@mentisneural.com
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We collect browsing data to enhance your learning experience and provide personalized financial education content. Your privacy matters to us, and you control how we use this information.

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